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Frequently Asked Questions
What is VoIP and how can it benefit my business?
VoIP (Voice over Internet Protocol) enables phone calls to be transmitted over the internet instead of traditional phone lines. It offers cost savings, scalability, flexibility, and advanced features such as virtual phone numbers and video conferencing. By 2025 all phonelines in the UK will be VoIP.
What are the advantages of using hosting services for my website?
Hosting services provide a reliable and secure platform to store and make your website accessible online. They offer high uptime, fast loading speeds, regular backups, technical support, and scalability to handle increasing website traffic.
Can your IT company provide customised solutions to fit my business requirements?
Absolutely! We understand that every business has unique needs. Our IT company specialises in providing tailored solutions across broadband, VoIP, cybersecurity, network design, cloud services, and hosting. We assess your requirements and design customised solutions to meet your specific needs.
How fast is your broadband service, and what factors can affect its speed?
Our broadband service offers high-speed internet connectivity, and the actual speed depends on various factors such as distance from the nearest exchange, network congestion, and the quality of your internal network setup.
How can cybersecurity services protect my business from online threats?
Cybersecurity services help safeguard your business from various online threats, including malware, data breaches, and hacking attempts. They include measures like firewalls, encryption, vulnerability assessments, and employee training to prevent and detect cyber attacks.
How can I ensure my business data is safe in the cloud?
Cloud security measures, such as data encryption, access controls, regular backups, and robust authentication protocols, ensure the safety and integrity of your business data. Choosing reputable cloud service providers with strong security practices is crucial.
Can I keep my existing phone numbers when switching to your VoIP service?
Yes, in most cases, we can help you retain your existing phone numbers when transitioning to our VoIP service. We facilitate number porting, ensuring a seamless transition without losing your established contact numbers.
How quickly can you respond to onsite support requests?
We prioritise timely responses to onsite support requests to ensure minimal disruption to your business operations. Our goal is to provide prompt assistance when you need it the most. In non-emergency situations, we schedule onsite visits based on the availability that works best for you.
TESTIMONIALS
What People Are Saying
The customer service provided by NI Technology is exceptional. Their team is always responsive, friendly, and knowledgeable. They go above and beyond to ensure that our IT issues are resolved quickly and efficiently
NI Technology’s commitment to understanding our unique needs and providing tailored solutions is highly appreciated. We are grateful for their exceptional customer service and would recommend them to any business seeking reliable IT support.
The NI Technology team is always available to address our inquiries, and their expertise has been invaluable in optimising our IT infrastructure. They take the time to understand our goals and provide personalised recommendations and solutions.
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Office
43-47 Falls Rd, Belfast BT12 4PD
Hours
Monday to Friday 9am – 5pm
Call Us
028 9099 4995